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Customer is Null After Multiple Amendments Without Closing Lease Form (Doc ID 2078573.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Property Manager - Version 12.1.3 and later
Information in this document applies to any platform.
PNTLEASE.fmb

Symptoms

ACTUAL BEHAVIOR
---------------
When performing multiple Lease Amendments, to extend lease, PNTLEASE (Lease) Form without closing: the customer id is nulled out.

EXPECTED BEHAVIOR
-----------------------
Customer ID should be retained

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Amend a lease A and save the change. Close ONLY Amend form
2. Without closing the lease form, query another lease
3. amend a lease B and save the change. Repeat the same process without closing the form.

The issue creates billing problem because a new term will not default the customer from the lease header.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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