Offer Adjustment Is Not Getting Closed If No Accruals Are Created
Last updated on JUNE 08, 2017
Applies to:Oracle Trade Management - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.
On : 12.2.3 version, Offers
If there are no eligible accruals for offer adjustment, then it is not getting Closed.
The issue can be reproduced at will with the following steps:
- Create an accrual offer and then create an backdated adjustment in order to apply the discount rule on previous orders.
- Run Funds Accrual Engine.
- Note that adjustment is still in Active status after FAE completes since no past orders were qualified for this offer.
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