Offer Adjustment Is Not Getting Closed If No Accruals Are Created

(Doc ID 2078606.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.


On : 12.2.3 version, Offers

If there are no eligible accruals for offer adjustment, then it is not getting Closed.

The issue can be reproduced at will with the following steps:
- Create an accrual offer and then create an backdated adjustment in order to apply the discount rule on previous orders.
- Run Funds Accrual Engine.
- Note that adjustment is still in Active status after FAE completes since no past orders were qualified for this offer.




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