While Setting Fusion Reporting Hub Cloud Services Get "You have encountered an unexpected error" Due to Incorrect Connection Settings (Doc ID 2078631.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Fusion General Ledger - Version 11.1.9.2.0 and later
Oracle General Ledger - Version 12.2.4 and later
Oracle Fusion Accounting Hub Reporting Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While trying to set Fusion Reporting Hub Cloud Services, the following error occurs:

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility: General Ledger, Vision Operations (USA)
2. Navigate to Other > GL Fusion Cloud Register Page > Setup Fusion Accounting Hub Reporting Cloud Service Page 1 > Setup Fusion Accounting Hub Reporting Cloud Service: Advanced Options Page 2
3. Select Ledger Vision Operations (USA) and Period to Initialize Balance Transfer Dec-11
4. Click Apply
5. The error occurs
6. Click here for exception details: oracle.apps.fnd.framework.OAException: java.lang.NullPointerException is returned

Changes

 

Cause

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