While Setting Fusion Reporting Hub Cloud Services Get "You have encountered an unexpected error" Due to Incorrect Connection Settings

(Doc ID 2078631.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Fusion General Ledger - Version and later
Oracle General Ledger - Version 12.2.4 and later
Oracle Fusion Accounting Hub Reporting Cloud Service - Version and later
Information in this document applies to any platform.


While trying to set Fusion Reporting Hub Cloud Services, the following error occurs:

You have encountered an unexpected error. Please contact the System Administrator for assistance.

The issue can be reproduced at will with the following steps:
1. Go to responsibility: General Ledger, Vision Operations (USA)
2. Navigate to Other > GL Fusion Cloud Register Page > Setup Fusion Accounting Hub Reporting Cloud Service Page 1 > Setup Fusion Accounting Hub Reporting Cloud Service: Advanced Options Page 2
3. Select Ledger Vision Operations (USA) and Period to Initialize Balance Transfer Dec-11
4. Click Apply
5. The error occurs
6. Click here for exception details: oracle.apps.fnd.framework.OAException: java.lang.NullPointerException is returned




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms