Blank Page Get Displayed When Try To Access EBS (Doc ID 2078738.1)

Last updated on APRIL 19, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

In EBSR12.1.3 environment,when access to EBS,the following page get displayed.


The E-Business Home Page is located at http://host.domain:port/OA_HTML/AppsLogi
If your browser doesn't automatically redirect to its new location, click here.


After that, a blank page show up and can not log into EBS environment.The issue can not be fix even after recompiling the JSP

Error in application.log
==============

15/11/10 15:35:04.100 html: chain failed
javax.servlet.ServletException: java.lang.RuntimeException: Unable to create user session. Please contact your System Administrator.
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816)
at _AppsLocalLogin._jspService(_AppsLocalLogin.java:307)
at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.5.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:473)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)

 

Changes

 System Profile 'MO: Operating Unit' has Been Set to Blank

Cause

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