My Oracle Support Banner

MFS- Task Status Transitions Not Working For Personal Tasks (Doc ID 2078766.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, General / Laptop

ACTUAL BEHAVIOR
---------------
 Task Status Transitions are not working for personal tasks


EXPECTED BEHAVIOR
-----------------------
Expect  Task Status Transitions to be  working for personal tasks

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Personal Task in MFS
2. Perform synch
3. Change Status to Closed
4.Perform Synch
5.Able to change the task status from closed to other statuses even though they are not defined in Task Status Transition rules



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.