Participation Process: Compensation Workbench Performance Issue on Release 12.2 (Doc ID 2078923.1)

Last updated on DECEMBER 07, 2015

Applies to:

Oracle Compensation Workbench - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 Apps version patched at Rup 4

ACTUAL BEHAVIOR
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The Participation Process: Compensation Workbench is taking approximately 30 minutes to complete for 2 employees.

When the request is submitted for the full population, it took 15+ hr and errors with no log/output file.

EXPECTED BEHAVIOR
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Concurrent Request submission should not take this long to process.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.

3. Select Request Name "Participation Process: Compensation Workbench".

4. Monitor the elapsed time to complete.
5. Observe log if job fails to complete.

Cause

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