Unable To Update Existing Supplier Record With A Taxpayer Id That Already Exists For Other Suppliers

(Doc ID 2079277.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other Issues

When attempting to update taxpayer id # of a supplier that exists with multiple suppliers
the following error occurs.

ERROR
-----------------------
There is at least one other supplier record in the system with the same Taxpayer ID - Do you still want to update this supplier record ?

Even on clicking on Confirm, nothing happens.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to suppliers
2. Go to Organization tab
3. Change the tax payer id

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the tax payer id on supplier record.

Cause

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