Unable To Update Existing Supplier Record With A Taxpayer Id That Already Exists For Other Suppliers
(Doc ID 2079277.1)
Last updated on AUGUST 14, 2024
Applies to:
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
When attempting to update taxpayer id # of a supplier that exists with multiple suppliers
the following error occurs.
ERROR
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There is at least one other supplier record in the system with the same Taxpayer ID - Do you still want to update this supplier record ?
Even on clicking on Confirm, nothing happens.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to suppliers
2. Go to Organization tab
3. Change the tax payer id
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |