TeleService: Need to Make Resolution Code Mandatory When A Service Request Is Being Closed
(Doc ID 2080063.1)
Last updated on MARCH 04, 2019
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Is there a way to make Resolution Code mandatory when a Service Request is closed in the Service Request form (CSXSRISR.fmb)?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document