ORA-06512 at APPS.CZ_UIOA_PVT When Refreshing UI (Doc ID 2080168.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator Developer - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, BOM Populate and Refresh


After making a change to an existing model in the Configurator Developer Repository, an error is occurring when adding an option feature and refreshing the UI.

 

ERROR
-----------------------
"ORA-06512: at "APPS.CZ_UIOA_PVT", line 17271 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17290 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17381 ORA-06512: at "APPS.CZ_UIOA_PVT", line 17680 in Package CZ_UIOA_PVT Procedure refresh_UI"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Configurator Developer Responsibility,
2. Oracle Configurator Developer,
3. Configurator Developer,
4. Find the model and add an option feature and option to the model,
5. Save your changes,
6. Navigate to the Top Level model and click on the General Tab,
7. Scroll down until you see the Refresh UI button and click it,
8. Error message occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make changes to the model and move it into production. This has a direct impact on revenue.

Cause

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