Mobile Field Service Multiplatform App Is Not Allowing A Labor Debrief Time Overlap (Doc ID 2080393.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Mobile Field Service - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Multiplatform

ACTUAL BEHAVIOR
---------------
In Mobile Field Service Multi-Platform there is a time-overlapping error alert when the end time of the previous task is equal to the start time of the next task.


EXPECTED BEHAVIOR
-----------------------
It was Expected that Mobile Field Service Multi-Platform would allow time-overlapping when the end time of the previous job is equal to the start time of the next job.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create SR and Task;
2. Navigate to Debrief;
3. Add labor item with end date e.g 10:00;
4. Add new labor item with start date 10:00;
5. System throws error alert.

Cause

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