Shipment Not Shown in Appointment Manager When Activity Time is Spanning Multiple Days (Doc ID 2080517.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.5 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

A shipment is created with an Shipment Stop Activity time longer than 24 hours (e.g. 5 days). This shipment stop is scheduled in the Appointment Manager (via Manage Appointments screen).

The user opens the Manage Appointments screen for this location and does see that this shipment is displayed in the Resource grid for the first day that the shipment is scheduled. When the user changes to the next day, the resource grid no longer displays the shipment, even though the shipment's activity time should consume the next day as well.

Cause

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