Allowing Crossdock When Line Is Part Of A Ship Set (Doc ID 2080584.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

We have tested the situation where a sales order has 2 lines.
Line 1 item does not have onhand available to pick from.
Line 2 does have quantity available.
The 2 lines have been assigned to a ship set.

When Pick release is run, both lines get back ordered, which is expected, because both lines are associated with the same ship set.

Later, a quantity is shipped from an other organization that will provide the quantity needed for line 1.
The material from the other organization is received.
The Drop transaction is performed, wherein the system detects a cross docking opportunity in the sales order in question and sends the material to satisfy the qty needed for sales order line 1.
This puts the associated delivery detail in a "Staged" status, but leaves line 2 in a "Backordered" status.
This should not happen according to the rules of a Ship Set, which states that all items in a ship set are to ship together.
So it should not be possible that the lines in a ship set be in different release statuses.
Nevertheless, the staged item can be shipped, breaking the integrity of the ship set.

EXPECTED BEHAVIOR

Expect that cross docking should not occur for sales order line 1, because it is part of a ship set.


Cause

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