Additional Credit Memo Created For Financed Fee On Partial Termination (Doc ID 2081015.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

ACTUAL BEHAVIOR
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On a partial Termination of a contract, the termination process is creating the required invoices for the unbilled receivables. But at the same time, it is also creating an extra Credit memo for a Financed Fee amount. This is resulting in giving the Customer extra credit - when it is not required

EXPECTED BEHAVIOR
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This is resulting in giving the Customer extra credit - when it is not required


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Contract with 2 Assets (Operating Lease). Contract Start date is 01-Jan-15
2. Associate a Financed Fee to the above assets
3. Create Rent and Financed Fee payments for both contracts - in Arrears
4. Process Customer Billing till 01-May-15
5. Customer Invoices are generated till 01-May-15 for Rent and Financed Fee
6. Process accrual till May-15
7. Create a Partial Termination quote for one asset on the contract
8. Quote Effective from date is 4-May-15
9. Approve and Accept Partial Termination Quote
10. Asset status on the Contract changes to 'Terminated'
11. Process customer billing
12. Invoices are raised on the Customer for the un billed receivables amount (Rent and Financed Fee) for the asset that is terminated. Transaction date is 19-May-15
13. On the same date (19-May-15), a Credit memo is created on the Customer for the Financed Fee for one period. This is NOT required and results in extra credit to the customer



Changes

 

Cause

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