Milestone Template Is Not Triggering When Past Date Is Used In Event Occurred Date / Event Received Date (Doc ID 2081584.1)

Last updated on MAY 05, 2017

Applies to:

Oracle Transportation Management - Version 6.2.6 to 6.4.1 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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A Milestone template is configured to trigger once ARRIVED Tracking event occurred on Shipment.

Milestone template contains two monitors one for Triggering the template and second to notify if it does not meet the condition after the provided time.

When user add past dated event system is not considering the current insert date, time to calculate the Expiration Date.

 

EXPECTED BEHAVIOR

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When user add past dated event system should consider the current insert date and time and add the offset time to calculate the Expiration Date.

Cause

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