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"Please use BI Publisher Desktop installer 32 bits" Error While Installing Publisher Desktop Utility And Ribbon Doesn't Appear in Word (Doc ID 2081680.1)

Last updated on MARCH 30, 2019

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 to 12.2 [Release 11.1 to 12.2]
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7

Symptoms

The installation of BI Publisher Desktop 11.1.1.9 64 bits with Office 2013 x64 fails with error "Please use BI Publisher Desktop installer 32 bits".

When attempting to use the 32 bits installer, the installation succeeds but the BI P plugin is missing in Word.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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