NullPointerException in Oracle iProcurement When Clicking the 'View Cart and Checkout' Button (Doc ID 2081884.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, Release 12.2.4, an error occurs when attempting to initiate the checkout process.

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Exception details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:647)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2775)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1995)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)
at _pages.__oa._jspService(__oa.java:233)
..
..
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.por.req.webui.ShoppingCartPopupCO.processShowImage(ShoppingCartPopupCO.java:2161)
at oracle.apps.icx.por.req.webui.ShoppingCartPopupCO.manageItemImageUI(ShoppingCartPopupCO.java:2148)
at oracle.apps.icx.por.req.webui.ShoppingCartPopupCO.processRequest(ShoppingCartPopupCO.java:235)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:267)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2775)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1995)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:567)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:455)
at _pages.__oa._jspService(__oa.java:233)
..
..

 


Steps To Reproduce


The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications, using an iProcurement responsibility.
2. Add an item to cart (catalog or non-catalog request).
3. Click the View Cart and Checkout button. This launches a new window where the Shopping Cart should appear; however, the error message appears in the window instead.


Business Impact

Due to this issue, users cannot complete the requisition creation and submission process.



Cause

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