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Unit Cost Of The Item In The Service Order Shows With The Value Of Zero (0) (Doc ID 2082012.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

In the Work Order, after the write-off of the material, it is observer if you go into the cost option, that the Unit Cost is showing as ZERO.
Only the Transaction Cost is correct. This is only happening in Self Service.

EXPECTED BEHAVIOR

Unit Cost should be correct in HTML forms.

STEPS

The issue can be reproduced at will with the following steps:


1. Responsibility: Maintenance Super User
2. Work Order - > Click on Costs.
3. See the aforementioned issue.


Cause

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In this Document
Symptoms
Cause
Solution
References


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