Unit Cost Of The Item In The Service Order Shows With The Value Of Zero (0)

(Doc ID 2082012.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.



In the Work Order, after the write-off of the material, when we go into the cost option, we noticed that the Unit Cost is as ZERO.
Only the Transaction Cost is correct. This is only happening in the Self Service


Unit Cost should be correct in HTML forms.


The issue can be reproduced at will with the following steps:

1. Responsibility: Maintenance Super User
2. Work Order - > Click on Costs.
3. See the aforementioned issue.


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