Unable To De-activate Asset
(Doc ID 2082219.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Unable to De-activate rebuildable serial number.
While De-Activate the Rebuildable Number, system is returning the following error even if there is no current parent asset:
ERROR
Asset Hierarchy exists for the Asset.
STEPS
The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management responsibility
2. Rebuildables > Rebuildable Numbers
3. See no parent asset defined
4. try to deactivate the number but getting error.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |