After R12 Upgrade Search Option Exact Phrase Has Been End Dated
(Doc ID 2082438.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Knowledge Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Create, Update, Authoring Flow
ACTUAL BEHAVIOR
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In 12.2.4, on Lookup CS_KB_SEARCH_TYPE_OPTIONS the "Exact Phrase" (QUERY_PHRASE) option is end dated
EXPECTED BEHAVIOR
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The "Exact Phrase" (QUERY_PHRASE) option should be enabled
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Service > Setup > Customer Support Lookups
2. Query for Type = CS_KB_SEARCH_TYPE_OPTIONS
3. The QUERY_PHRASE option is end dated with a Effective Dates "To" = 12-JUL-2005 and the Enabled checkbox is unchecked
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |