R12: PA: Control Item Action Notification Unable To View Issue After Selecting "Close Action" (Doc ID 2082505.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Deliverables

ACTUAL BEHAVIOR
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PAWFCIAC- Control Item Action Notification unable to view Issue after selecting "Close Action"
 

STEPS
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The issue can be reproduced at will with the following steps:
1.
This is in reference to Doc ID 1484586.1 and the Bug 14332004.
The patch successfully changed the buttons on the notification email, however, when we select "Close Action", it closes the action as expected but we are unable to see the open issue in any of our open issue views until the issue is updated. Meaning we have to go to the worklist to access the issue and then we have to change something within the issue, like updated progress, and save or apply before the Issue will show up in our views on both the projects: Issues Tab (Control Tab) and the Team Home Page.

BUSINESS IMPACT
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The issue has the following business impact:
It is inconvenient to use the "Close Action" button on email notification.

Cause

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