UPK: Upgrade to 12.1.0.2 Fails Due To Error: The Given Key Was Not Present in the Dictionary (Doc ID 2083048.1)

Last updated on JULY 20, 2017

Applies to:

User Productivity Kit - Version 12.1.0.1 to 12.1.0.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms


ENVIRONMENT
=============
UPK 12.1 Server
OS - Microsoft Windows x64 (64-bit)
Browser - IE 9
PRODUCTION environment

ERROR MESSAGES
=================


System.TimeoutException: The request channel timed out while waiting for a reply after 00:00:59.4158894. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.

ERROR System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at System.Collections.Generic.Dictionary'2.get_Item(TKey key) at Gkn.OnDemand.Library.DocumentCacheManager.Dissociate(CacheDocumentStorage



Cause

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