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Shipping Transportation Outbound Interface Fails with Error 'UnknownHostException:' (Doc ID 2083362.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.2 version, Integrations & Conc. Program

When attempting to run Shipping Transportation Outbound Interface, to send shipping information to OTM, the following error occurs.

Calling SoapBpelInvoker.callWebService
[SOAPException: faultCode=SOAP-ENV:IOException; msg=;]
at oracle.soap.transport.http.OracleSOAPHTTPConnection.send(

Response XML
Exception occured in parseResponsesaxException in parseResponseStart of root element expected.
java.lang.Exception: saxException in parseResponseStart of root element expected.

The issue can be reproduced at will with the following steps:
1. Navigate to Shipping->interfaces->Shipping Transportation Outbound Interface
2. Submit this request.
3. Request ends in error
4. View the log file, see above error

The issue has the following business impact:
Due to this issue, users cannot send delivery information to OTM for transportation planning..


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