Repair Order: Performance Issue When Creating Task Using Task Template

(Doc ID 2083628.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating a Task using the Task Template, it is taking up to five minutes for the fields to be populated.

Steps:

(R) Depot Repair
(N) Find Repair Orders > Repair Tasks tab

For a given Service Request and Repair Number:
Create Tasks from Template Group.

What Is Working:

From Service Request form, there is only one Task Template name available, and that does not show performance issues.

Cause

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