For FCE Models, Auto-Complete Hangs Without Displaying Error

(Doc ID 2083845.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Configurator Engine

In FCE models, after clicking on the Finish configuration button, the Configurator displays the processing page and this runs for an infinite amount of time.  Also, there is no error message displayed to the users nor in the log files.

Expect Auto-Complete to show the proper reason for failure to User so it helps to find the root cause for issue.

The issue can be reproduced at will with the following steps:
1. Configurator Developer Responsibility
2. Configurator Developer - Repository -> Edit models
3. Test model with specific rules using Autocomplete feature
4. Encounter no errors in log but session hangs


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