NullPointerException Error When Trying To Make A Payment (Doc ID 2083861.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When attempting to make a credit card payment
the following error occurs.

ERROR
-----------------------
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ar.irec.accountDetails.pay.utilities.PaymentUtilities.processPayment(PaymentUtilities.java:1550)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for a customer
2. Select an invoice to pay
3. Press apply and get the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make any credit card payments.

Cause

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