"Access Denied Erorr" Anonymous User login (Doc ID 2083954.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

iReceivables anonymous Login page is redirected to Login page instead of Account details.


- Use http://<host name>/OA_HTML/AnonymousLogin.jsp

- The guest user should be redirected to Account details page, instead access error is displayed.

 

ERROR

-----------------------
Access denied error displays for anonymous user.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Use http://<host name>/OA_HTML/AnonymousLogin.jsp
2. Enter Account Number and click  Connect
3. Access denied error displays



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access anonymous login account home page.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms