Header Level Credit Check Hold Messages Displaying Order Line Number

(Doc ID 2084151.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Transaction Entry

Header level Credit Check Hold Messages displaying order line number

Hold creation message is wrongly reported. Message "Credit check hold applied. Order limit exceeded. Using customer credit profile." is showed against Line 3.1 and 3.1.6, which Credit Check Hold is a header level hold. Screenshot is attached.

We had a similar issue in 12.1.3 version and we received the following patch.
Ref - SR#3-9388707951 / Patch: 19312126 - Applying this patch will resolve the issue of showing the order line number in the process message though hold applied is at header level.


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