Where Did the Optional and Escalation Questions Go for the Automatic Work Item Setup?

(Doc ID 2084276.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Advanced Collections - Version 12.1 and later
Information in this document applies to any platform.


What happened to the Optional and Escalate questions on the Work Item setup form when the Work Item is Automatci?

Is this an optional work item?

Do you want to escalate the work item?



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