Shorthand Alias Not Showing Up On Customer Account Site Bill To Receivable Accounting (Doc ID 2084591.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The shorthand alias does not come up in Customer Bill To profiles in R12.
This functionality in 11i.  It is a business need to have the shorthand alias code in Accounting.

Users are directed to use/enter the shorthand alias code and not the full funding string.
This ensures the correct funding string is being used.

In R12, the profile value Flexfields: Shorthand Entry is set to Always across the Site, however the Shorthand Alias only comes up in the Transaction/Receipt form.
In the Customer Bill To Profile, the Shorthand alias does not come up.  Instead, the new Customer search comes up, which is great, however the user needs to know the segment value to search for.
Users do NOT know the funding, they only know the short hand alias code, so it is imperative that users have the ability to enter the Shorthand alias code on the Customer Profile form.

Cause

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