Meters Are Not Visible In Destination Organization When Asset Is Transferred (Doc ID 2084761.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When moving assets from one organization to another, no transactions are getting created in CSI_TRANSACTIONS table. SFM managers are up and running, but no transactions are getting created.
Because of this all associated meters for that asset are not visible in the new organization where it was received.


EXPECTED BEHAVIOR

Meters should be visible in the new org once the asset transfer takes place.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Assets tab.
3. Select Move Asset function.
4. Perform move transaction.
5. Find associated meters for that asset not visible in the new org where it was received.

Cause

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