Customer Trade Profile Search Criteria Is Not Working For Account Number Field
(Doc ID 2084795.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Trade Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Claims Administration
Customer Trade Profile Search Criteria Is Not Working For Account Number Field.
Steps -
1. Navigate to Customer Trade Profile.
2. Click on Personalize > Modify Criteria > Account Number
3. Enter 1143. Click Go
4. LOV opens with Customer = 1143. No rows returned.
5. Remove 1143 from Customer and Enter in Account Number field. Click Go. Select first record.
6. Account Number Displays "A. C. Networks" now, instead of 1143.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |