Cycle Count Entries Are Approved But Adjustments Are Not Reflected In The On-hand (Doc ID 2085167.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Symptoms

Cycle count entries are approved but adjustment are not reflected in the on-hand

Problem
Once cycle count entries are created (auto-approved), the adjustments are not reflected in the on-hand.

Steps

Navigation: Inventory -> Counting -> Cycle Counting
1) In Reservation form - LPN is reserved against cycle count (using Ship confirm rule with cycle count all option),
2) In Manual Schedule Request form - Manual entry is created for item packed in the LPN
3) In Cycle count form, select the cycle count and tools -> Generate cycle count request)
4) In Cycle count entries form - cycle count is performed with Quantity '0' for the serial number in the LPN
5) In Approve cycle count form - observe the entry is auto-approved and adjustment as '-1'
6) In Material workbench form (on-hand), observe the LPN still exists with on-hand (it is not moved out of inventory)
7) In Material Transaction form, observe there is no entry for the item/serial/LPN

Cause

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