R12: OIE: Fusion Expenses Mobile App: When Entering a New Expense Report, Users Received an Error Message: "Login failed. Please ensure that the server name, user name and password are correct" (Doc ID 2085327.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

When trying to login into fusion expenses mobile application following error is shown:

Login failed. Please ensure that the server name, user name and password are correct.

The issue can be reproduced at will with the following steps:
1. Login using Fusion expenses mobile app
2. Receive error

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In this Document

Symptoms

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