R12: OIE: Fusion Expenses Mobile App: When Entering a new Expense Report, Users Received an Error Message: "Login failed. Please ensure that the server name, user name and password are correct" (Doc ID 2085327.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to login into fusion expenses mobile application following error is shown:

Login failed.  Please ensure that the server name, user name and password are correct.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login using Fusion expenses mobile app 
2. Receive error


Changes

 

Cause

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