R12: OIE: Fusion Expenses Mobile App: When Entering a new Expense Report, Users Received an Error Message: "Login failed. Please ensure that the server name, user name and password are correct"
Last updated on JULY 06, 2017
Applies to:
Oracle Internet Expenses - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When trying to login into fusion expenses mobile application following error is shown:
Login failed. Please ensure that the server name, user name and password are correct.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login using Fusion expenses mobile app
2. Receive error
Changes
Cause
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