Getting :'The site use referenced by this bill_to_site_use_id must be active bill-to' While Creating The Order From Parts Requirement (Doc ID 2085779.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Spares Management - Version 11.5.10.2 to 12.2.4 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Spares Logistics

When attempting to create Order from Parts Requirement for a particular customer
the following error occurs.

ERROR
-----------------------
The site use referenced by this bill_to_site_use_id must be active bill-to,
belong to an active customer account site, and assigned to the same or
related customer account.

Please select a different bill-to site use.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Parts Requirement and enter a task
2. Try to sue special address
3. Create an Internal Order



Cause

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