Transactions Workbench Issue: Datafix: Transaction Listed In Unposted Items Report. But There Is No Associated Event. (Doc ID 2086025.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
======
Transaction showing up on unposted item report, and not getting posted to SLA as the event is not
found in 'XLA_EVENTS' table.
.
Analysis:
=======
Transaction with rules created via Auto invoice.
Subsequently Revenue Recognition program created non Modal distributions rows (Revenue, Unearn,
Receivables, Offset Unearn) properly and latched the event identifier.

However the associate event identifier is not present in XLA EVENTS.  

Note that event identifier is retrieved by revenue recognition program, then it means the event is
created properly by Revenue Recognition program.
.
Fix Approach:
============
Null out the event_id in the ra_cust_trx_line_gl_dist_all AND re creates a NEW RECORD in xla_events and stamps it in the ra_cust_trx_line_gl_dist_all

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms