Delivery Detail Lines Are Backordered When Providing a Ship Confirm Rule on Release Sales Order Form (Doc ID 2086200.1)

Last updated on AUGUST 11, 2021

Applies to:

Symptoms

When user is attempting to release and ship the Sales Order line using the 'Release Sales Order' window with a Ship Confirm Rule. This results in the delivery detail lines status set to as Backordered

EXPECTED BEHAVIOR
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Lines should be Shipped

STEPS
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The issue can be reproduced at will with the following steps:
1. Using an Order Management Super User responsibility, navigate to Shipping > Release Sales Order > Release Sales Order

2. Run pick release for delivery details with a Ship Confirm Rule,  Auto pick confirm:Yes and Auto allocate:Yes

3. Review delivery details on the Shipping Transaction Form, lines are backordered.

Cause

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