Update Of Shipping Method Is Triggering Processing Constraint For Update Of Ship Set (Doc ID 2086205.1)

Last updated on DECEMBER 14, 2015

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
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Update of Shipping Method is triggering processing constraint for update of ship set. We need to understand what is triggering an update of ship set after update of shipping method.
 

EXPECTED BEHAVIOR
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Expect the processing constraint to be consistent

STEPS
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The issue can be reproduced at will with the following steps:
Case 1:
1. Setup processing constraint for shipping method and allow “ONT OM Super User” to update the Shipping Method once the “Delivery is firmed”
2. Setup processing constraint for ship set to restrict (Not Allowed) update after the "Delivery is firmed".
3. Update Shipping method from “HNI ONT OM Super User” and it fires the processing constraint message for update of ship set

Case 2: If we update the processing constraint for ship set to allow authorized responsibility "ONT OM Super User". Then the shipping method is updated without any message and ship set is not changed.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot understand the behavior of shipping method updates.

Cause

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