R12: OIE: An Expense Report Invoice was Incorrectly Created in Oracle Payable in the Wrong Organization (Doc ID 2086538.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.
Internet Expense
Invoice
Organization (ORG_ID)
Operating Unit (OU)
MOAC
Payables Manager
Expense Report Export

Symptoms

Several Expense reports were created in one operating unit in the Internet Expense application (with reference to MO: Operating Unit associated with the responsibility) however, there were incorrectly exported as invoices  to Oracle Payables for a different operating unit.

Example:
Expense report EXP/L&L/48569
Mo: Operating Unit associated with Internet expenses responsibility: LoveLock and Lewes
Operating Unit associated with the Invoice in Oracle Payables: PricewaterhouseCoopers Pvt Ltd

EXPECTED BEHAVIOR
-----------------------
Expense Reports needs to be created in correct OU

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to iExpense
2. Create an expense report
3. Manager approves the ER
4. Auditor completes the audit of the ER
5. Execute the Expense report Export Program
6. Confirm the invoice is not in the expected organization within Payables but is instead located in a different Operating Unit.



Cause

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