Errors Occur When Running the Maintain Designee Eligibility Process (Doc ID 2086686.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Batch Processing / Reporting / Extract

After submitting the Maintain Designee Eligibility process, the following error occurs:

ERROR
-----------------------
System Error: Procedure Ben_maintain_designee_elig.process at Step Calling do_multithread...
Cause: The procedure Ben_maintain_designee_elig.process has created an error at Step Calling do_multithread....
Action: Contact your system administrator.

You cannot perform a DateTrack update where rows exist in the future
Cause: The DateTrack update operation cannot be performed where rows exist in the future.
Action: Consider performing a Datetrack Change Insert or Override operation.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to your Super HRMS Manager responsibility.
2. Navigate to Processes and Reports > Submit Processing and Reports > Single Request.
3. Submit Request Name "Maintain Designee Eligibility".
Errors occur.

Cause

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