Error When Assigning Territories To Planner Groups: FRM-41830: List of Values contains no entries (Doc ID 2086979.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Territory Selection

The following error occurs while trying to assign territories to planner groups.
The error occurs when selecting the Territory LOV.

ERROR
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FRM-41830: List of Values contains no entries



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R)Field Service Manager
2. (N)Field Service Setup->Assign Territories to Planner Groups
3. For Planner Group Dispatch..Territories Lov is empty



Changes

 

Cause

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