Records Stuck In Transaction Open Interface With Error 'An error occurred while relieving reservations' (Doc ID 2087139.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Warehouse Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to process Internal Orders Stuck in Transaction Open Interface form the following error occurs.

ERROR
----------
An error occurred while relieving reservations

STEPS
----------
The issue can be reproduced at will with the following steps:
1. Run Interface trip stop to process the Delivery associated with Internal orders.
2. Records stuck with errors.

Cause

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