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APP-BEN-92188 Error When Attempting to Reopen Recently Processed and Closed Open Life Event (Doc ID 2087162.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP8 version, Annual Enrollment

When attempting to modify the Flexible Spending Accounts (FSA) amount for an employee's record, the following error occurs:

ERROR
-----------------------
APP-BEN-92188: The earliest date you can date track to is the elections made date.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open enrollment period completed successfully.
2. Now trying to go back into this person’s record to modify the FSA amount.
3. Date track to start of open enrollment period 10/31, re-open the Open life event back to STARTED status and then go to the enrollment form to attempt to modify enrollment.
Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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