APP-BEN-92188 Error When Attempting to Reopen Recently Processed and Closed Open Life Event (Doc ID 2087162.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

On 12.1 HRMS RUP8 version, Annual Enrollment

When attempting to modify the Flexible Spending Accounts (FSA) amount for an employee's record, the following error occurs:

ERROR
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APP-BEN-92188: The earliest date you can date track to is the elections made date.


STEPS
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The issue can be reproduced at will with the following steps:
1. Open enrollment period completed successfully.
2. Now trying to go back into this person’s record to modify the FSA amount.
3. Date track to start of open enrollment period 10/31, re-open the Open life event back to STARTED status and then go to the enrollment form to attempt to modify enrollment.
Error occurs.

Cause

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