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Service: SR Status with Restriction "Disallow Request Update" Can Still Be Updated in iSupport (Doc ID 208739.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 11.5.10 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

 

Changes

 

Cause

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