My Oracle Support Banner

R12: OIE: Original Receipt Status Not Updated to "Required" After Receipt Date is Removed on the Audit Page (Doc ID 2087488.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Audit Expense Report page, when original receipts received date is entered and saved, the receipts received status changes to received state. However, the status is not getting reverted when the date is removed and saved.


STEPS
-----------------------
1. Login as Auditor
2. Query up an expense report with Original Receipt Status as Required or Overdue under Receive Receipt Package tab or Audit Expense Report
3. Enter Original Receipts Package Received Date
4. Save

Result:
Original Receipt Status is Received

5. Remove Original Receipts Package Received Date
6. Save

Result/Problem:
Original Receipt Status is Received

Expected:
Original Receipt Status should be Required (or Overdue)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.