
Unable to Create Disputes for Transactions Which Have Disputes that Were Not Approved
(Doc ID 2087604.1)
Last updated on DECEMBER 21, 2020
Applies to:
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
Unable to create a dispute on a transaction that already has a dispute in "Not Approved" status.
Any new dispute gets the following error:
APP-IEX-240151 : The Dispute Amount cannot be greater than Original amount.
Cause
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