Age Changed Life Event does not Recalculate Rate for the Plan per the New Age Band (Doc ID 2087669.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version, Annual Enrollment

ACTUAL BEHAVIOR
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 Age Changed Life Event gets triggered when spouse changes the age band (by temporal process), but when processed, it does not change the rate for the plan as per new age tier.

EXPECTED BEHAVIOR
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The rate for the plan should change per the new age tier.


STEPS
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The issue can be reproduced at will with the following steps:
1. Age Change Life Event is triggered by temporal process.
2. Rate for employee or spouse does not change.

Cause

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