Endeca - 'The Website Cannot Display This Page' HTTP 500 Going To iProcurement Home Page (Doc ID 2087998.1)

Last updated on JULY 28, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Information Discovery / Endeca based search

When attempting to access the shop tab in Information Discovery (Endeca) based iProcurement, the following error occurs.

Error
 

The website cannot display the page - HTTP 500

The following information is also displayed:

Most likely causes:
The website is under maintenance.
The website has a programming error.


Steps To Reproduce
1. Log into Information Discovery / Endeca enabled iProcurement.
2. Click on the Shop tab.
- get the error

Workaround
Place the following redirect URL in the browser after receiving the 500 server error:

https://<server URL>/endeca/web/icx-iproc/ebs_edc_icx_eid

This brings the content fine and hence there is no issue with mod_proxy redirection.  The issue occurs before this redirect URL is generated by GWY.jsp.

Cause

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