Actions Missing Sometimes On Asset Hierarchy Page Or Extra Actions Available. Actions Are Not Matching The Asset's Maintenable Flag. Action LOV Not Refreshing When Selecting Assets From The Hierarchy. (Doc ID 2088442.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On EAM - Enterprise Asset Management, 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
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In Asset Hierarchy page create work request and create work order options are matching only the main parent assembly maintainable flag.

EXPECTED BEHAVIOR
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When selecting any child, the create WR and WO actions should match the maintainable flag of the very selected asset.

STEPS
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The issue can be reproduced at will with the following steps:
1. Maintenance Super User responsibility
2. Assets tab
3. Query for a parent asset and choose action to view the hierarchy
4. Extend the children and observe that the actions LOV is not changed based on the maintainable flag.

Cause

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