My Oracle Support Banner

R12 APXINWKB: Discard, Distribution, Allocation Buttons Disappear When Navigating via Shift + Page Down (Doc ID 2088452.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 and above

APXINWKB: Discard, Distribution, Allowcation Buttons Disappear When Navigating

STEPS

The issue can be reproduced at will with the following steps:
On the Payables Invoice Workbench at the Line Level, Discard, Distributions &  Allocation buttons disappear when navigating from header to line level
records. Problem occurs when the Hot Key Next Block ('Shift + Page Down') is used to navigate from the Invoice Header to the Line Tab. Using this Hot Key
is a quick way to use your key board to navigate down to the Line region without first having to use your mouse to make the Lines tab and then  clicking on the a line amount field.
 
  This issue only happens when the General Tab is the displayed tab region  before you navigate away from the header record. There seems to be a problem
  that the Line block is not fully refreshing the screen and the Total field   (lower left) and Description field (lower right) form the General Tab is still being displayed instead of the Line Discard, Distributions and  Allocation buttons

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.