'No Approvers Required' After Creating Requisition Although The Approval List Available (Doc ID 2088853.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Approval List and Workflow

Users are presented with 'No Approvers Required' message after Creating Requisition Although The Approval List Available.

When attempting to Create a Requisition the Approvals are returned with message "No Approvers Required."
However, once users clicks the Manage Approvals button, then cancel to return to the approval list page - the approval list is now correct displayed.

The expectation is that the application should have shown the same Approval List by application without having to click Manage Approvals button.

Due to this issue, Incorrect approval path / approval routing presented to the users.

 

Error

FND_LOG_MESSAGES shows the following :

 


Steps To Reproduce
1. Create a Requisition the Approvals are returned with message "No Approvers Required."
2. Click the Manage Approvals button
3. Cancel to return to the approval list page.
4. The approval list is now correct.
 


Cause

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